HR Coordinator

HR Coordinator

Location: Chicago, IL

Duration: 4 months

The HR Operations Team is the first point of contact for all HR inquiries, spanning the employment life cycle, across our global organization. As HR Coordinator, you will play a key role in ensuring that inquiries are addressed and/or escalated within our SLA utilizing a knowledgebase and other internal resources. Having familiarity with case management tools, standard business operations and the functional areas of HR is helpful to achieving success.

On a day-to-day basis, you will:

  • Draft a high volume of employment verification letters to supplement automated service provided by third-party vendor.
  • Manage interview scheduling using Microsoft Outlook. This includes updating multiple calendars across varying locations/time-zones and addressing schedule conflicts in a timely manner.
  • Respond to a high volume of HR inquiries using our case management system (Jira).
  • Manage HR transactions, data changes, and adhoc reporting requests using Workday HCM.
  • Support new hires throughout the onboarding process. This includes ensuring all new hire onboarding tasks are completed in a timely manner and management of Form I-9 compliance.


  • Strong written and verbal communication skills with ability to interact with stakeholders at all levels of organization
  • Ability to work independently and as part of a team
  • Strong organizational skills, attention to detail and customer service orientation
  • Must be confident in handling ambiguity and fluid situations with ability to problem solve


  • Proficiency in Microsoft Outlook, Excel and basic data management / manipulation
  • Experience with HR and Case Management Systems (Workday, ADP, and Jira preferred)
  • E-Verify experience preferred


  • 3-5 years’ experience in a combination of related field supporting Global Business Services, Recruiting, Onboarding and/or HR Operations
  • 1-2 years’ experience interacting with or supporting external contract staffing preferred