Senior Program Manager
Both technical and soft skills to deliver a complex programs · Worked for large health care insurance companies in past, stakeholders across all levels and built customer relationships · Experience in program management life cycle and portfolio management · Overall coordination of project managers that projects within program are delivered on time, within budget and to an agreed quality level, status reporting and ensure stability of program efforts · Experience in both operational and program budgets · Handled project interdependencies and providing quick business decisions for program based on the consideration of other projects · Strong verbal and written communication to tailor for specific audience · Experience implementing action plans to allocate resources in program · Experience in negotiation, influencing others and managing conflict · Lead dynamically and energize work teams to respond to business needs · Client management and working with diverse business units · Assists in planning for, communicating, and mitigating risks to program · Budget size is $50m and up · Multiple ?programs? under one umbrella · Transformational and Disruptive · Complexity across multiple business areas or entire enterprise that include changes to systems, process, and tools · Responsible for 50+ PM resources and 100+ project team including business/IT resources · Business sponsors are EVPs and C-Level Executives · Strategy, Governance and Direction, assist in the prioritization · Big Picture – Broad knowledge across enterprise and/or broad industry expertise · Cross the Enterprise · Ability to recover any type of program · Develop program structure, staffing needs · Focus is corporate strategic goals · Provides mentoring to project team and Business customers (usually focused on business direction, transformational change agent, and alignment to corporate goals) · In-depth knowledge of Budgeting, Planning and Forecasting · 10yrs+ managing
projects, 5 years managing large programs